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Simplifying Niagara Framework® Management with SMA and ESMA

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What you need to Know:

Managing building automation systems (BAS) can be challenging, especially when you’re responsible for keeping a large portfolio of Niagara Framework® deployments running smoothly.

Tridium’s Software Maintenance Agreement (SMA) and Enterprise Software Maintenance Agreement (ESMA) are designed to make this process easier, ensuring you stay up to date with the latest technology and cybersecurity updates.

Let’s break down what these agreements offer and how they can help you manage your Niagara systems more effectively.

Learn More Here

What Is a Software Maintenance Agreement (SMA)?

The Niagara SMA ensures your Niagara Framework deployments have access to the latest updates, patches, and features. With SMA coverage, Systems Integrators (SIs) and service providers can:

  • Access the newest Niagara technology and drivers
  • Apply critical cybersecurity updates
  • Streamline asset management
  • Reduce time spent on licensing tasks
  • This means less time spent on administrative work and more time solving operational issues and improving system performance.

Why Are SMA's Important? Here's what you get:

Access to New Technology: Always stay current with the latest Niagara Framework updates.

Cybersecurity Patches: Protect your systems from vulnerabilities with ongoing security updates.

Simplified Asset Management: Easily track and manage your Niagara licenses.

Updated Drivers: Ensure compatibility with new devices and systems.

In short, SMA coverage keeps your systems running efficiently and helps you avoid costly downtime.

Taking It a Step Further with ESMA

For large organizations with numerous Niagara deployments, Tridium offers the Enterprise Software Maintenance Agreement (ESMA). ESMA simplifies management by consolidating all your Niagara licenses into a single bill of materials (BOM) with one renewal date.

This makes managing software renewals easier, more predictable, and less time-consuming. Plus, ESMA customers can benefit from:

  • Discounts on SMA renewals
  • Grace periods to align expired licensesS
  • Simplified quoting and processing

If you're managing a large building portfolio, ESMA takes the headache out of juggling multiple agreements and ensures your systems remain fully supported.

Niagara Asset Manager: Your Centralized Console

One of the most powerful tools available for managing Niagara deployments is the Niagara Asset Manager. This cloud-hosted console provides a single view of all your Niagara instances, regardless of the brand or installer.

With Niagara Asset Manager, building owners and operators can:

  • Track all their Niagara licenses in one place
  • See upcoming SMA renewals at a glance
  • Manage renewals easily through Niagara Central Licensing

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