CCT Installation & Upgrades—Avoid Delays and Compatibility Issues

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Johnson Controls CCT Installation & Upgrade Guide

The Configuration and Commissioning Tool (CCT) is essential for programming and configuring FX Series controllers. Whether you're installing CCT for the first time or upgrading to a new version, following best practices ensures a smooth setup while avoiding common issues.

CCT Installation: Step-by-Step Guide

1. Check System Requirements

Before installing CCT, ensure your system meets these minimum requirements:

Operating System: Windows 10/11 (Professional or Enterprise recommended)
RAM: 16GB or higher for optimal performance
Storage: Minimum 20GB of free space
Additional Software:

.NET Framework 3.5 or higher
Java Runtime Environment
Adobe Reader
Permissions: Administrator access to install software and drivers

2. Uninstall Older Versions

If you have CCT version 10.2 or older, uninstall it before installing a newer version. To check your version, open CCT, click Help > About.

3. Install Required Dependencies

CCT requires certain software to function correctly:

If installing on a desktop operating system without SQL installed, CCT will automatically install SQL Server 2019 Express with CU18 (64-bit).
Firewall Configuration: Allow connections on port 1433 to prevent SQL connection failures. To configure firewall settings:

Navigate to Control Panel > System and Security > Windows Firewall.
Add an exception for port 1433.

4. Set Up Your Network & Device Connection

For the best results:

Use a Wired Connection: A direct Ethernet or USB connection is recommended for initial setup.
Configure Firewall & Antivirus: Add exceptions for CCT to prevent connection issues.
Match IP Configuration: Ensure your computer’s network settings align with your controller’s IP range.

5. Back Up Existing Controller Data

Before making any changes:

Use CCT's Backup & Restore feature to save current configurations.
Prevent data loss by storing backups securely before firmware updates or programming changes.

Updating and Upgrading CCT

Check your Software Manager to verify if your CCT version is eligible for an update before purchasing a new license.
CCT licenses can be updated within 12 months of purchase.

Upgrading CCT (If an Update Isn’t Available)
If your CCT license is not updatable, follow these steps to upgrade:

Document Your System ID: Locate your system ID in CCT and email bas@stromquist.com with a request for a quote for a new license.
Deactivate Old License Files: In CCT’s Software Manager, deactivate the existing license.
Complete Purchase Process: Respond to the quote with your PO#, system ID, and confirmation that the old license has been deactivated.
Install New License Files: Once received, install the new license in the Software Manager.

Become an FX Integrator

Final Tips for a Smooth CCT Experience

Always verify firmware compatibility with your FX controllers before installation.
Test communication between your PC and the controller before deploying changes.
If using wireless connections, ensure drivers for USB or Bluetooth dongles are installed.

By following these best practices, you’ll streamline the installation and upgrade process, avoiding setup delays and compatibility issues.

Need help?
Contact Stromquist at bas@stromquist.com for expert support on FX controllers and CCT licensing!

Want to become an FX aprtner? Join here!

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