JACE 8000 Hardware Changes - Effective November 29th, 2022

In response to supply chain adjustments and component end-of-life situations, there are necessary changes to the JACE® 8000 on the near horizon. We are alerting you to these upcoming changes today so that you can take any necessary actions and minimize the impact. The changes described in more detail below include: 

End of Oracle Java Support on JACE 8000

Summary: As Tridium continues to maintain and update the JACE 8000 platform, certain changes in firmware and hardware have been necessary. With the Niagara 4.8 release, Tridium moved away from Oracle as its JACE 8000 Java provider to Azul. To complete this transition, Tridium will end support of Oracle Java on JACE 8000 November 29, 2022.

Impact: Tridium will no longer be able to sell N4 licenses that will permit running a version below 4.8 for JACE 8000. There will be no impact to existing licenses or hardware running lower versions. Warranty and RMA replacement for already licensed JACE 8000s will not be impacted. Niagara 4 Supervisor licensing and permitted versions will not be impacted by this change.

Change in micro-SD card vendor

Summary: JACE 8000 currently uses a micro-SD card that is near its end-of-life, so Tridium will be phasing in a replacement. The new micro-SD card will only support Niagara version 4.9u1 and higher. This change in providers is anticipated to take place in Q1 of 2023.

Impact: After this change is implemented, JACE 8000s shipped from Tridium will not run any Niagara versions lower than 4.9u1. These changes do not affect the ability of existing JACE 8000s to run older Niagara versions or to upgrade to the latest version. This change has no impact on licensing or host-id scheme. Note: There will be a stock of the previous version of micro-SD cards reserved for RMAs and replacement.

Factory Image Update

Summary: As a result of these Java and Micro-SD Provider changes, Tridium will be updating the JACE 8000 factory image to Niagara 4.9u1. This change is being rolled out across all factory-installed images, including OEM-specific and appliance images. This change is expected to be completed by the end of Q2 2022.

Impact: This image update should have no impact on the normal process of commissioning a JACE sent from the factory to Niagara 4.9u1 or higher. If there are special circumstance that require JACE commissioning to a version lower than 4.9u1, there is a clean dist routine available until November 29, 2022:

  1. Use Workbench and clean dist version 4.1.27.28.1 to set the JACE back to Niagara 4.1
  2. After this is complete, the JACE can be commissioned to any version of N4